top of page

Privacy Policy

 

This Privacy Policy describes how Autumn Hills Design Ltd ("we," "us," or "our") collects, uses, discloses, and protects your information when you visit or use 'www.autumnhills.co.uk' (the "Website"). By using our Website, you agree to the collection and use of information in accordance with this policy.

​

1. Information We Collect

a. Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Account login details

  • Any other information you choose to provide through forms or communications

b. Automatically Collected Information

When you visit our Website, we may automatically collect certain information, such as:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on the Website

  • Referring URLs

  • Cookies and similar tracking technologies

 

2. How We Use Your Information

We may use the information we collect for purposes including:

  • Operating and maintaining the Website

  • Providing and improving our products or services

  • Responding to inquiries or customer support requests

  • Sending administrative or promotional communications (where permitted by law)

  • Analyzing usage trends and Website performance

  • Detecting, preventing, and addressing technical or security issues

 

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our Website. Cookies are small data files stored on your device. You can control or disable cookies through your browser settings, but doing so may affect certain Website functionality.

For more details, please view our Cookie Policy by clicking here.

 

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • With service providers who perform services on our behalf (e.g., website hosting, analytics, email delivery)

  • To comply with legal obligations, court orders, or applicable laws

  • To protect the rights, property, or safety of our company, users, or others

  • In connection with a business transfer, merger, or sale of assets

Website Hosting (Wix)

Our Website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to operate and provide our Website and services. Personal data collected through the Website may be stored and processed through Wix.com’s data storage, databases, and general Wix.com applications. Wix.com processes personal data on our behalf as a data processor and stores such data on secure servers behind a firewall.

For more information on how Wix.com processes personal data, please review Wix.com’s privacy policy.

​

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

 

7. Your Privacy Rights

If you are located in the United Kingdom or the European Economic Area (EEA), you have certain rights under the UK GDPR and EU GDPR in relation to your personal data, including the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data ("right to be forgotten")

  • Restrict or object to our processing of your personal data

  • Request data portability

  • Withdraw consent at any time where processing is based on consent

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) or your local EU data protection authority.

To exercise your rights, please contact us using the details provided below.

​

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

 

9. Children’s Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can take appropriate action.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the Website after changes constitutes acceptance of the updated policy.

 

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at (Email): sales@autumnhills.co.uk

 

 

Last updated: 2nd February, 2026
 

bottom of page